Privacy Policy
Company Name: STUMILL
Website: www.stumill.com
1. Introduction
STUMILL (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website and services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
2. Information We Collect
We may collect the following types of information:
A. Personal Information You Provide
When you:
Request a quote
Submit a contact form
Call, text, or email us
Schedule a consultation
We may collect:
Name
Email address
Phone number
Property address
Project details
Payment information (when applicable)
B. Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device type
Pages visited
Time spent on the site
This data is collected via cookies or analytics tools to improve website performance.
3. How We Use Your Information
We use collected information to:
Respond to inquiries and provide quotes
Schedule installations and services
Process payments
Improve our website and services
Send service updates or project communications
Comply with legal obligations
We do not sell your personal information.
4. Video & Security System Data
If we install surveillance or access control systems for you:
All video footage and system data belong to the customer.
We do not monitor, access, or store customer video data unless explicitly authorized for service or troubleshooting purposes.
Remote access for support is only performed with customer permission.
Customers are responsible for compliance with local, state, and federal surveillance laws.
5. Sharing of Information
We may share limited information with:
Payment processors
Equipment manufacturers or distributors (when necessary for warranty registration or support)
Service providers assisting with business operations
We only share what is necessary to perform services.
We may disclose information if required by law.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no system can guarantee 100% security.
7. Cookies & Tracking Technologies
Our website may use cookies or analytics tools to improve user experience and measure performance.
You can disable cookies through your browser settings.
8. Your Rights (U.S. Residents)
Depending on your state of residence, you may have rights to:
Request access to your personal information
Request correction or deletion
Opt out of certain data uses
To exercise these rights, contact us at:
[email protected]
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
11. SMS & Text Messaging Policy
SMS & Text Messaging Communications
By providing your mobile phone number to STUMILL, you consent to receive text messages (SMS/MMS) related to:
Appointment scheduling and reminders
Service updates
Project coordination
Customer support communications
Account notifications
Message Frequency
Message frequency may vary depending on your interaction with us.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier and plan. STUMILL is not responsible for any carrier charges.
Opting Out
You may opt out of receiving SMS messages at any time by replying:
STOP
After you send “STOP,” you will receive a confirmation message and will no longer receive text messages from us unless you re-initiate contact.
For assistance, reply:
HELP
Or contact us directly at: 330-333-4410 or [email protected] Consent & Privacy
Your phone number will not be sold, rented, or shared with third parties for marketing purposes.
We use SMS communications strictly for customer service, scheduling, and business-related purposes.
Security
We take reasonable measures to protect personal information transmitted via SMS; however, text messaging is not a fully secure communication method. Sensitive financial or confidential information should not be transmitted via SMS.
12. Contact Us
If you have questions regarding this Privacy Policy, please contact:
STUMILL
7482 Township Road 362 Millersburg OH 44654, [email protected], 330-333-4410 www.stumill.com